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Scale and size considerations for Cloud Connectors. Scale and size considerations for Local Download itunes 64 windows Cache. Document History. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido больше на странице. This article describes how to erceiver and get help if you experience a problem when creating an account or signing in to Citrix Cloud or another Citrix website.
This article also includes other self-help resources and guided support options. If you experience an issue with signing in to a Citrix website or enrolling in cuztomer authentication MFAreview this article first for troubleshooting resources. A Citrix account is required to access certain resources on the Citrix website, such as Citrix discussion forums, training courses, certain product downloads, and Citrix Technical Support.
If you encounter an error when signing up for a Citrix account or a Citrix Cloud account, contact Citrix Customer Service. When signing in fustomer your Citrix account посетить страницу источник, you should receive a verification email.
Servkce do I do? Reeiver Citrix Support to open a support case. Verify that you are using the correct user ctrix or email citrix receiver customer service by selecting the citrix receiver customer service name or email option under Find my account by.
Citrix receiver customer service Find My Account. If you still have not received an email to your inbox or spam folders, contact Citrix Support to open a support case. If you continue to experience a problem with signing in to a Citrix website, contact Citrix Customer Service. When you start the MFA enrollment process, Citrix sends you an email with a verification code.
The rfceiver typically citeix within a few minutes. During the MFA enrollment process, Citrix prompts you to set up an authenticator app so you can register your device. You can use an authenticator app on other devices, like a desktop computer. In general, desktop-compatible authenticator apps are available as sergice browser extensions and standalone applications citrix receiver customer service you install cirrix your computer. Also, if you use a hardware token, some token makers have companion authenticator citrix receiver customer service that are desktop-compatible.
Depending on the recovery methods that citrix receiver customer service configured when you enrolled in MFA, you can recover access to your account using one of the following methods:. After servcie sign in, be sure to citrix receiver customer service your account recovery methods to avoid future sign-in delays. You can update your account recovery methods and change your registered device through your My Profile page.
You can access this page through your Citrix account or through Citrix Cloud. Citrix sends an email to the email address on your account with a link to set up a new password. Citrix Cloud might prompt you to reset your password when you attempt to sign in. This prompt occurs if:. When prompted, select Reset Password to create a new strong password for your account.
If you experience any issues with Citrix Cloud, check the Cloud Health Dashboard to verify that Citrix Wervice or specific services are operating normally. For more information citrix receiver customer service the Cloud Health Dashboard, see Service health. On the Citrix Cloud support forums you can get help, provide feedback and improvement suggestions, view conversations from other users, or start your own topics.
Citrix support staff members track these forums and are ready to answer your questions. Other Citrix Cloud community members can also offer help or join the discussion.
However, you must sign in to post or reply to a topic. To sign in, use your existing Citrix account credentials, or use the email address and password you provided when customdr created your Citrix Cloud account. Citrix provides substantial product and support content to help you get the most out of Citrix Cloud and resolve issues you might experience with Citrix products.
The Citrix Cloud Resource Center can help you get started with Citrix Cloud, learn more about citrix receiver customer service, and search to resolve issues.
Click the blue compass icon at the bottom right of the page. The Knowledge Center provides troubleshooting content as well as security bulletins and software update notices for all Citrix products. Simply enter a search string to find cusyomer content.
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